Sable & Willow legal information

Privacy Policy

This Privacy Policy explains how Sable & Willow may handle personal information in connection with this website and communications from visitors. It applies when you browse our website, choose to send us an enquiry, or otherwise contact the venue about an in-person visit. It is intended to help you understand the information that may be involved and the practical ways it may be handled.

Effective date: 9 September 2026

At a glance

Our privacy commitments

These plain-English points provide an overview. The sections below explain them in more detail.

01 · Relevance

Collect what is needed

Personal information may be collected when you choose to contact Sable & Willow or use a website feature that invites information. Information associated with ordinary website use may also be received. We aim to keep collection relevant to the interaction, rather than treating every visit as a request for personal details.

02 · Communication

Use information for venue communication

Information may be used to answer questions and continue a conversation about a restaurant visit, menu matter, private gathering, card lounge visit, offline poker evening, poker tables, or Texas Hold’em information. These are physical, venue-based enquiry contexts, and the information is used to help address the request you make.

03 · Contact

Provide choices and a contact path

You may ask about access to personal information held about you, request correction, or raise a privacy concern. The access and contact section explains this pathway in more detail. For privacy enquiries, you can write to [email protected].

1. Information

Information Sable & Willow may collect

Depending on how you use the website or communicate with us, the following categories of information may be involved.

Information you provide directly

When you send an enquiry or otherwise communicate with Sable & Willow, you may provide details such as your name, contact details, the content of your message, and information relevant to your request. For example, this may arise from a restaurant enquiry, a menu question, a private gathering request, or a question about the card lounge or an offline poker evening. These are examples only; the information involved will depend on what you choose to share and the nature of your communication.

Website and device information

When you access a website, browsers and devices may make technical or usage information available. This may include information connected with an IP address, browser or device type, pages viewed, the way pages are used, and the time of access. The exact information available can depend on your browser, device, settings and the website services involved. We describe this category generally because website use does not necessarily involve the same information for every visitor.

Information connected with communications

Correspondence and details supplied while arranging or discussing an in-person visit may be retained where relevant to responding to and managing that communication. This can include discussion of restaurant dining, a private gathering, or physical poker-table and Texas Hold’em enquiries. A casual browse does not, by itself, mean you must submit personal information. Information is generally provided when you choose to make contact or use a feature that calls for it.

2. Purpose

How information may be used

Information may be used for practical purposes connected with the website, visitor communications and the operation of a hospitality venue.

Respond to enquiries

Contact information and message details may be used to reply to a question and continue a conversation you have started. This can include enquiries about the restaurant, menu, chef favourites, gallery content, FAQs, or a planned in-person visit. Using the details you provide helps us understand the question and communicate a relevant response.

Help plan venue-based occasions

Where you provide information about a private gathering, card lounge visit, offline poker evening, poker tables, or a Texas Hold’em format, it may be used to understand and address that specific request. These references concern activities at the venue and help frame practical communication about an occasion, format or visit.

Operate and improve the website

Website-use information may be used to maintain, protect, understand and improve the website and its content. For example, general technical or usage information can help identify whether pages are working as expected or where visitors may need clearer information. This purpose is described broadly because the website experience can change over time.

Meet applicable obligations and manage issues

Information may be used where reasonably necessary to comply with applicable legal obligations, protect rights, address concerns and maintain appropriate records. This may include considering a privacy enquiry, resolving an issue connected with a communication, or taking steps that are appropriate to the circumstances.

3. Handling

Disclosure, storage and security

The following explains the limited circumstances in which information may be handled by others and the reasonable expectations that apply to its protection.

Disclosure

Limited disclosure

Personal information may be disclosed where reasonably necessary to provide or support the relevant website or communication service, where you request or authorise the disclosure, or where disclosure is required or permitted by law. The people or service arrangements involved can depend on the particular communication or website function. This does not mean information is disclosed routinely or without a reason; the circumstances and purpose of the handling remain relevant.

Storage

Storage and possible overseas handling

Information may be stored or processed using service arrangements that can involve locations outside Australia. The location of a service arrangement may depend on the technology or support used for a particular website or communication function. When handling personal information in these circumstances, Sable & Willow will take reasonable steps that are appropriate to the circumstances, while recognising that the practical arrangements may vary over time.

Security

Security and practical limits

Reasonable steps may be taken to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Safeguards are considered in light of the nature of the information and the circumstances in which it is handled. However, no method of internet transmission or information storage can be guaranteed to be completely secure, so visitors should use care when deciding what personal information to send online.

Security measures can reduce risk, but they cannot remove every risk associated with internet communications or storage.

4. Your privacy request

Access, correction and privacy concerns

You may contact Sable & Willow to request access to personal information held about you, ask for correction of information you believe is inaccurate, incomplete or out of date, or raise a privacy concern. Please provide enough detail for us to identify the enquiry and communicate with you about it. Requests will be considered in accordance with applicable requirements and the circumstances of the request. We may need to ask for further information where this is reasonably necessary to understand what you are seeking.

5. Policy updates

Changes to this Privacy Policy

Sable & Willow may update this Privacy Policy from time to time. The current version will be made available on this website with its effective date shown, so you can identify the version that applies when you use the website or provide information. We encourage you to review this page periodically if you return to the website or begin a new communication with us.

Current effective date: 9 September 2026